Cable Internet Service Outages:

OUTAGE NOTICE:

Date:

09-03-2026

Time:

12:05PM

CanDo Ticket Reference #:

N/A

Current Status:

Resolved

Services Affected:

Cable Internet , Television and Phone

Customers/Area Affected:

All of Napanee, Deseronto

Details:

Our technicians have detected a major service outages affecting all of Napanee and Deseronto. We have contacted the infrastructure provider (Cogeco) and are currently awaiting and update and ETA.

Updates:

09-03-26 12:15PM

All services in the Napanee and Deseronto area are showing as restored , our Technicians will continue to monitor this issue

Estimated Time For Repair:

Resolved

Customer Requirement: Customers may be required to reboot there equipment when services restored.

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